RENTAL POLICIES
NO CASH, CHECKS OR PREPAID CARDS WILL BE ACCEPTED
MUST BE AT LEAST 18 YEARS OF AGE WITH VALID STATE ISSUED PHOTO ID
RENTAL PERIOD IS AS SPECIFIED ON CONTRACT NO MODIFICATIONS ALLOWED UNLESS PRE APPROVED BY STAFF
4 HOUR RATE IS 4 HOURS OR LESS FROM CONTRACT START TIME TO TIME RETURNED
DAILY RATE IS 24 HOURS OR LESS FROM CONTRACT START TIME TO TIME RETURNED
WEEKLY RATE IS 3 TO 7 DAYS FROM TIME OUT TO TIME RETURNED
LATE FEES WILL BE ASESSED 15 MINUTES AFTER SPECIFIED RETURN TIME
EQUIPMENT MUST BE RETURNED CLEAN AND FULL OF FUEL OR CHARGES WILL APPLY
CUSTOMER MUST INSPECT EQUIPMENT PRIOR TO LOADING
CUSTOMER IS RESPONSIBLE FOR ALL DAMAGES DURING CONTRACTED TIME
CUSTOMER IS RESPONSIBLE FOR LOADING AND UNLOADING THEIR OWN VEHICLE, EMPLOYEES ARE NOT LIABLE FOR ANY DAMAGES INCURRED WITHIN
VEHICLE USED FOR HAULING EQUIPMENT MUST MEET OR EXCEED D.O.T SAFETY REQUIREMENTS FOR SAID EQUIPMENT BEING HAULED
VERBAL OPERATION INSTRUCTIONS WILL BE GIVIN AT TIME OF PICKUP, PAYING ATTENTION TO INSTRUCTIONS WILL BE CUSTOMERS RESPONSIBILITY
WE RESERVE THE RIGHT TO REFUSE SERVICE AT OUR DISCRETION WITHOUT REASON AND WITHOUT REFUND
ALL TRANSACTIONS ARE VIDEO AND AUDIO RECORDED FOR OUR SAFETY AND QUALITY ASSURANCE
PARTY/TENT RESERVATION POLICIES
MICHIANA RENTAL WILL CONTACT (811) TO HAVE UTILITIES LOCATED. PRIOR LOCATION
INSPECTION MAY BE NEEDED
WE HAVE THE RIGHT TO REFUSE SETUP IF UTILITIES CANNOT BE LOCATED BY 811 WITH NO
REFUNDS
ALL DELIVERIES MUST BE TRUCK ACCESSIBLE WITHIN IMMEDIATE AREA AND CLOSE
DISTANCE OF SETUP
ALL DELIVERIES WILL BE 1-3 DAYS PRIOR TO EVENT SCHEDULED AT OUR DISCRETION
SCHEDULING IS 1 WEEK BEFORE DELIVERY AND YOU WILL BE NOTIFIED AT THAT TIME WHAT
DAY
NO DELIVERIES ARE GUARANTEED ANY SPECIFIC TIMES OR DAYS DUE TO UNFORESEEN
CIRCUMSTANCES
ANY MONIES PAID IN ADVANCE INCLUDING ALL DEPOSITS ARE NON-REFUNDABLE
ANY REMAINING BALANCES WILL AUTOMATICALLY BE CHARGED TO CARD ON FILE 30 DAYS
PRIOR TO EVENT
ANY CANCELLATIONS WITHIN 30 DAYS OF EVENT WILL BE BILLED FOR ENTIRE BALANCE
NO MODIFICATIONS ALLOWED 21 DAYS PRIOR TO EVENT
ALL POLE TENTS REQUIRE ADDITIONAL 10’ CLEARANCE AROUND ENTIRE PERIMETER FOR
STAKING.
ALL FRAME TENTS WILL BE WEIGHTED OR STAKED AS NEEDED.
TABLES AND CHAIRS MUST BE PROPERLY STACKED AS THEY WERE LEFT, PRIOR TO PICKUP
TO AVOID ADDITIONAL CHARGES
ALL ITEMS MUST BE RETURNED CLEAN TO AVOID ADDITIONAL CLEANING FEES
ALL EQUIPMENT MUST REMAIN OUT OF THE WEATHER UNDER COVER OF TENT OR STRUCTURE AT ALL TIMES
NO FASTENING ANY ITEMS WITH TAPE, STAPLES OR ROPE TO TENTS, SIDES, POLES, TABLES
OR CHAIRS. ANY HANGING OR ATTACHING ITEMS MUST BE APPROVED PRIOR TO SETUP
MICHIANA RENTAL OR EMPLOYEES WILL NOT BE RESPONSIBLE FOR DAMAGE TO YARD,
SPRINKLER SYSTEMS OR ANY PRIVATE UTILITIES FROM SETUP/REMOVAL AND/OR ALLOWED TRUCKS ON GROUNDS
SPRINKLERS MUST BE COMPLETELY TURNED OFF PRIOR TO START OF INSTALLATION AND
REMAIN OFF UNTIL AFTER TAKE DOWN IS COMPLETED
ONCE INSTALLATION HAS BEGUN NO MOVING OF TENTS OR DANCE FLOORS WILL BE
ALLOWED
GRASS MUST BE CUT AT LEAST 3 DAYS PRIOR TO INSTALLATION
RESPONSIBLE PERSON AT LEAST 18 YEARS OF AGE MUST BE PRESENT AT TIME OF
DELIVERY