RENTAL POLICIES

 

NO CASH, CHECKS OR PREPAID CARDS WILL BE ACCEPTED

MUST BE AT LEAST 18 YEARS OF AGE WITH VALID STATE ISSUED PHOTO ID

RENTAL PERIOD IS AS SPECIFIED ON CONTRACT NO MODIFICATIONS ALLOWED UNLESS PRE APPROVED BY STAFF

4 HOUR RATE IS 4 HOURS OR LESS FROM CONTRACT START TIME TO TIME RETURNED

DAILY RATE IS 24 HOURS OR LESS FROM CONTRACT START TIME TO TIME RETURNED

WEEKLY RATE IS 3 TO 7 DAYS FROM TIME OUT TO TIME RETURNED

LATE FEES WILL BE ASESSED 15 MINUTES AFTER SPECIFIED RETURN TIME

EQUIPMENT MUST BE RETURNED CLEAN AND FULL OF FUEL OR CHARGES WILL APPLY

CUSTOMER MUST INSPECT EQUIPMENT PRIOR TO LOADING

CUSTOMER IS RESPONSIBLE FOR ALL DAMAGES DURING CONTRACTED TIME

CUSTOMER IS RESPONSIBLE FOR LOADING AND UNLOADING THEIR OWN VEHICLE, EMPLOYEES ARE NOT LIABLE FOR ANY DAMAGES INCURRED WITHIN

VEHICLE USED FOR HAULING EQUIPMENT MUST MEET OR EXCEED D.O.T SAFETY REQUIREMENTS FOR SAID EQUIPMENT BEING HAULED

VERBAL OPERATION INSTRUCTIONS WILL BE GIVIN AT TIME OF PICKUP, PAYING ATTENTION TO INSTRUCTIONS WILL BE CUSTOMERS RESPONSIBILITY

WE RESERVE THE RIGHT TO REFUSE SERVICE AT OUR DISCRETION WITHOUT REASON AND WITHOUT REFUND

ALL TRANSACTIONS ARE VIDEO AND AUDIO RECORDED FOR OUR SAFETY AND QUALITY ASSURANCE

 

PARTY/TENT RESERVATION POLICIES

 

MICHIANA RENTAL WILL CONTACT (811) TO HAVE UTILITIES LOCATED. PRIOR LOCATION
INSPECTION MAY BE NEEDED

WE HAVE THE RIGHT TO REFUSE SETUP IF UTILITIES CANNOT BE LOCATED BY 811 WITH NO
REFUNDS

ALL DELIVERIES MUST BE TRUCK ACCESSIBLE WITHIN IMMEDIATE AREA AND CLOSE
DISTANCE OF SETUP

ALL DELIVERIES WILL BE 1-3 DAYS PRIOR TO EVENT SCHEDULED AT OUR DISCRETION

SCHEDULING IS 1 WEEK BEFORE DELIVERY AND YOU WILL BE NOTIFIED AT THAT TIME WHAT
DAY

NO DELIVERIES ARE GUARANTEED ANY SPECIFIC TIMES OR DAYS DUE TO UNFORESEEN
CIRCUMSTANCES

ANY MONIES PAID IN ADVANCE INCLUDING ALL DEPOSITS ARE NON-REFUNDABLE

ANY REMAINING BALANCES WILL AUTOMATICALLY BE CHARGED TO CARD ON FILE 30 DAYS
PRIOR TO EVENT

ANY CANCELLATIONS WITHIN 30 DAYS OF EVENT WILL BE BILLED FOR ENTIRE BALANCE

NO MODIFICATIONS ALLOWED 21 DAYS PRIOR TO EVENT

ALL POLE TENTS REQUIRE ADDITIONAL 10’ CLEARANCE AROUND ENTIRE PERIMETER FOR
STAKING.

ALL FRAME TENTS WILL BE WEIGHTED OR STAKED AS NEEDED.

TABLES AND CHAIRS MUST BE PROPERLY STACKED AS THEY WERE LEFT, PRIOR TO PICKUP
TO AVOID ADDITIONAL CHARGES

ALL ITEMS MUST BE RETURNED CLEAN TO AVOID ADDITIONAL CLEANING FEES

ALL EQUIPMENT MUST REMAIN OUT OF THE WEATHER UNDER COVER OF TENT OR STRUCTURE AT ALL TIMES

NO FASTENING ANY ITEMS WITH TAPE, STAPLES OR ROPE TO TENTS, SIDES, POLES, TABLES
OR CHAIRS. ANY HANGING OR ATTACHING ITEMS MUST BE APPROVED PRIOR TO SETUP

MICHIANA RENTAL OR EMPLOYEES WILL NOT BE RESPONSIBLE FOR DAMAGE TO YARD,
SPRINKLER SYSTEMS OR ANY PRIVATE UTILITIES FROM SETUP/REMOVAL AND/OR ALLOWED TRUCKS ON GROUNDS

SPRINKLERS MUST BE COMPLETELY TURNED OFF PRIOR TO START OF INSTALLATION AND
REMAIN OFF UNTIL AFTER TAKE DOWN IS COMPLETED

ONCE INSTALLATION HAS BEGUN NO MOVING OF TENTS OR DANCE FLOORS WILL BE
ALLOWED

GRASS MUST BE CUT AT LEAST 3 DAYS PRIOR TO INSTALLATION

RESPONSIBLE PERSON AT LEAST 18 YEARS OF AGE MUST BE PRESENT AT TIME OF
DELIVERY